Citi Bank Hiring Operation Support Specialist: Are you an experienced professional with 2-3 years of expertise in the financial industry, eager to find an exhilarating chance to advance your career with a globally acclaimed organization? Your search ends here! Citi Bank is actively hiring a skilled and driven Operations Support Specialist to become a valuable addition to our vibrant team in Pune.
Operations Support Specialist at City Bank
Company Name | CITI Bank |
Job Role | Operations Support Specialist |
Qualification | Bachelor’s Degree/MBA |
Batch | 2021/2020/2019/2018/2017 |
Salary | ₹4-5LPA* |
Experience | 3-5 years |
Location | Pune, India |
City Bank Ops Support Specialist Core Responsibilities
- Ensure the responsible controls for Account Opening, Closure and Maintenance are followed and strictly enforced.
- Deliver a customer experience that is professional and timely.
- Complete necessary data entry in bank systems to facilitate Account Opening, Closure and Maintenance activities.
- Review Account Opening, Closure and Maintenance documents received to ensure receipt of all required documentation and that they are appropriately authorized.
- Verify actions taken by the processing staff in the system to set up and maintain the accounts are correctly completed and procedures have been followed.
- Action all Account Opening, Closure and Maintenance reviews within the agreed SLA.
- Complete required report verification activities.
- Assist with the production of department MIS and reporting.
- Flexibility to work in early morning & late night shifts
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City Bank Operations Support Specialist Education Requirement
- Bachelor’s Degree/MBA
Experience Required for Ops Support Specialist
- 3-5 years experience in banking operation, Operational process management
- Should have good comprehension skills & be attentive to details
- Should have good communication skills
- Should be able to make sound decisions based on information on hand
- Customer focused
- Demonstrated strengths across Risk/Controls and Client Excellence
- Exposure to Payments / Funds transfer process will be an added advantage
Skills Required for City Bank Operations Support Specialist
- Knowledge of Microsoft Office Applications (Excel, Word, PowerPoint)
- Good oral and written communication skills (call outs to customers)
- Good customer service skills, service oriented
- Attention to details, high level of accuracy and productivity.
- Meticulous, with good initiative & independence, communication skills
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Professional Attributes
- Able to maintain good rapport with peers and supervisors
- Values attendance and punctuality
- Strictly observes deadlines and cut-off times
Personal Attributes
- Good comprehension skills
- Has decision-making abilities
- Values integrity
- Organized and systematic
- Hardworking and patient
Other Job Related Details
- Incumbent will be required to work a shift that incorporates Australian Business hours
- Incumbent will be required periodically to assist with system testing for technology upgrades and Business Continuity Planning (BCP). Some testing will occur on weekends.
- Should accommodate Australian Shift timings
About Citi Bank
Citi began operations in India over a century ago in 1902 in Kolkata and today is a significant foreign investor in the Indian financial market. As promoter-shareholder, Citi has played a leading role in establishing important market intermediaries such as depositories, credit bureau, clearing and payment institutions. Citi helped lay the foundation of the Indian software industry by establishing Citicorp Overseas Software Ltd. and Iflex Solutions Ltd.; it pioneered the ITES industry in financial services through Citigroup Global Services Ltd. (CGSL). Oracle acquired Iflex in 2005 and CGSL was acquired by Tata Consultancy Services in 2008.
Citi India added two more green certified buildings to its office premises in 2012, and in 2013 moved its headquarters to The First International Financial Centre (FIFC), a world-class environmentally friendly building. In addition, Citi India, through its network of Citi Solutions Centers, has been a leading offshoring unit for Citigroup globally, providing employment opportunities in the areas of technology, processing, analytics and financial processes. On 1 March 2023, the sale of Citi’s India consumer business to Axis Bank Limited (Axis), which Citi and Axis first announced in March 2022, was concluded.
City Bank Official Site | Visit |
Citi Bank Hiring Operation Support Specialist | 2023 | Pune | APPLY HERE |
Operations Support Specialist at City Bank – FAQ’s
What is the salary of Ops Support Specialist in Citibank?
The average salary for an Operations Support Specialist at Citibank in India is ₹4.6 Lakhs for individuals with less than 1 to 5 years of experience. The salary range for this position at Citibank India varies between ₹3.5 Lakhs and ₹6.7 Lakhs.
Does Citi Bank provide laptop?
Upon request, they will provide a laptop, but you also have the option to work on your personal laptop. The only requirement is a stable wifi connection. However, if you work from home on a holiday, there will be no meal allowance provided.