Accenture Hiring | IT Customer Service | New Associate | Telecom Operations: Students from various disciplines can apply for the Accenture Recruitment Drive 2023. Interested and eligible candidates can read more details below. Recruitment details like recruitment eligibility, career, salary, syllabus, exam pattern and selection process of Accenture Off Campus Jobs Opening are given below.
Accenture Hiring New Associate 2023 Details
| Company Name: | Accenture |
| Role: | Telecom Operations – Customer Service Management |
| Designation: | Management Level – New Associate |
| Job Location | Hyderabad |
| Job Category | Non-Engineering Jobs |
| Qualifications: | Any Graduation |
| Employment Type: | Full Time, Permanent |
| Years of Experience: | 0 to 1 years |
Accenture Hiring New Associate Responsibilities
You will be associated with our Network Operations vertical which ensures that we provide solutions to communicate customers’ challenges, enhance their margins, improve asset realization, improve customer service, enhance revenue maintain a strong common integration framework, reduce the overall cost and improve the sales cycle. to help speed up
- Receives customer tickets to manage, coordinate and perform site access, material receipt/shipment, technical engineer dispatch to the site, and similar operational tasks within required/limited time (SLO driven)
- Ensures coordination and completion of customer-requested work by field technicians
- Logs customer/customer/vendor problems/requests/issues in the ticketing tool and ensures proper documentation
- Manages database for dispatch of metro-based field technicians
- Analyzes root causes of operational problems and follows defined procedures to resolve and update correctly. The Telecom Operations team is involved in developing structures, processes, and capabilities for managing and monitoring the telecommunications network. The customer service management team focuses on managing the organization’s interactions with current and potential customers.
- The team is responsible for handling customer queries, enhancing customer satisfaction, ensuring customer retention, and ultimately driving sales growth. The team is also responsible for improving business relationships with customers.
APPLY LINK BELOW 👇
Skills Required for Accenture Hiring New Associate
- Network Operations & Service Management
- Ability to work well in a team
- Adaptable and flexible
- Problem-solving skills
- Strong analytical skills
- Written and verbal communication
Roles New Associate: Accenture Hiring
- In this role you will be expected to solve routine problems, primarily through reference to precedent and general guidelines
- Your primary interactions are within your own team and your direct supervisor
- In this role you will be given detailed instructions on all tasks
- The decisions you make affect your own work and are closely monitored
- You will be an individual contributor as part of a team with a predefined, narrow scope
- Please note that this role may require you to work rotational shifts
- This position will be the primary interface point in distributing site access requests, dispatching technicians to the site, and material receipts/shipments between clients and vendors worldwide – strictly adhere to established procedures
- Provide 24/7/365 monitoring of ticket requests, call handling, etc.
Accenture Hiring Skill Required
- Service management
- Customer service management
- Customer retention
- Network operations
- Telecom Operations
- IT Customer Service Associate
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Education Requirement: Accenture Hiring
- UG: Any Graduate
- PG: Any Postgraduate
How to Apply to Accenture Hiring | IT Customer Service
Click the below APPLY HERE link and you will be redirecting to official recruitment page of the Accenture then fill and required details and submit the form.
| Accenture Official site | accenture.com |
| Accenture Hiring | IT Customer Service | New Associate | Telecom Operations | APPLY HERE |
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.
Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.
FAQ’s: Accenture Hiring | IT Customer Service | New Associate | Telecom Operations
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How long is Accenture hiring process?
The Accenture Hiring Process can vary depending on the role and the location of the job, but usually it can take upto few weeks to several months.
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Is it hard to get placed in Accenture?
The difficulty is depend on the job role and your knowledge. Normally it is not very hard to get placed in Accenture.
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How much salary will I get in hand in Accenture?
As a fresher candidate can get from 41,000 to 58,000rs approx. The amount can go very high for experienced person.
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What is the LPA for Accenture freshers?
The LPA for freshers in Accenture is range between 5-7 LPA*
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How many rounds are there in Accenture recruitment process?
Typically Accenture have only Three rounds. These include Assessment round, Technical round and HR round. But sometime it may be vary depending on job position and for other factors.
