Mphasis Recruitment for Technical Support Associate in Bangalore | Freshers 2023

Mphasis Recruitment for Technical Support Associate in Bangalore | Freshers 2023, Mphasis Bangalore Hiring for Freshers, Mphasis recruiting process and Mphasis Bangalore salary are discussed below.

Mphasis Recruitment for Technical Support Associate in Bangalore: Are you ready to take an exciting journey into the world of technology? look no further! Mphasis, a leading name in the IT industry is opening its doors to new talents.

We are pleased to announce that Mphasis is currently recruiting for Technical Support Associate positions in the vibrant city of Bangalore. If you are eager to start your career in the world of technology and be a part of a dynamic team, this is a golden opportunity for you.

Mphasis Recruitment Details

Company Name	Mphasis
Job Role	Technical Support Associate
Salary	Up to 8 LPA*
Job Category	Freshers Job
Experience	Fresher(0-1yr)
Job Location	Bangalore, India
Mphasis Official Site	mphasis.com

Job Description: Mphasis Recruitment Bangalore 2023

• The tasks of these Engineers could include one or more of the following

• Must possess the zeal to demonstrate Customer First culture in every interaction

• Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone

• Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue.

• Active demonstration of ownership, time management and multitasking of tools

• Demonstrate high level of Interpersonal & communication skills & handle objections and customer escalations

• Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues

• Should have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is crucial

• A+ , N+, MCSA, MCSE Technical certifications would be added advantage

Eligibility Criteria for Mphasis Recruitment for Technical Support Associate

• Bachelor’s/Master’s Degree

Important Point for Applying to Mphasis Recruitment for Technical Support Associate

• PRIMARY COMPETENCY : Service Desk

• PRIMARY SKILL : Technical Troubleshooting L1

• PRIMARY SKILL PERCENTAGE : 90

• SECONDARY COMPETENCY : Technical Support

• SECONDARY SKILL : Technical Support-Support Engineer

• SECONDARY SKILL PERCENTAGE : 5

• TERTIARY COMPETENCY : Unified Communication

• TERTIARY SKILL : Office Telephony

• TERTIARY SKILL PERCENTAGE : 5

How to Apply to Technical Support Associate at Mphasis Bangalore

Click the below link to apply for this drive

APPLY LINK: Apply Here